1.The IG School - terms and conditions for online purchases

1.1 Definitions

In these terms and conditions, the following terms shall have the following meanings, unless otherwise stated:

(i)The website – www.theigschool.com

(ii)Registered user – individual who has registered on The IG School website

1.2 The IG School operates an online platform to support the British education system students.

1.3 The IG School is part of the THE IG CLUB.

For the purposes of commercial activity, The IG School trades through THE IG CLUB.

1.4 The following terms and conditions relate to the purchase of online training courses via the website www.theigschool.com and must be accepted to enable access to these courses.

1.5 These terms and conditions for online purchases should be read in conjunction with the terms and conditions related to the use of the website, the copyright statement and The IG school’s privacy and data protection statements.

1.6 The IG School reserves the right to change these terms and conditions from time to time without prior notification.

2. General conditions

2.1 All items purchased are for the sole use of the registered user or subscriber as the case may be, and are for private use only. The registered user undertakes not to copy, distribute, share or otherwise broadcast any items purchased from The IG School.

2.2 All details provided through the site for the purposes of purchasing items are correct at the time of purchase.

2.3 As part of the registration process, all users must define a username, provide a valid email address and create a password. It is the responsibility of the registered user to ensure that every effort is made to keep the registration details secure and not to disclose them to anyone. Usernames cannot be transferred and registered users must not permit, either directly or indirectly, anyone other than themselves to use their username and password for the purchase of items.

2.4 It is the responsibility of the registered user to keep the username, password and contact details up-to-date.

2.5 These terms and conditions shall be governed in all respects by Egyptian law as if the contract was wholly entered into and wholly performed within Egypt. The parties hereby submit to the exclusive jurisdiction of the Egyptian courts.

3. Conditions of order processing

3.1 Items may be purchased using the following credit / debit cards, Master card and Visa or via Fawry payments or through our head office

3.2 Items are generally available from their release date; occasionally, technical reasons may result in a delay to registered users being able to access the item. The Ig school will make all reasonable endeavors to resolve any technical issues as soon as possible.

3.3 Credit / debit cards are debited at point of sale as defined in clause 1.1(v). Any delay to the registered user's access to the item for technical reasons will be dealt with as outlined in item 3.2.

3.4 Prices quoted on the site are inclusive of VAT and represent the price that will be charged to the registered user’s way of payment at point of sale.

3.5 The contract is formed between The IG School and the registered user at the point of sale and will be confirmed by email to the address supplied through the site. This confirmation email amounts to our acceptance of your offer to purchase the item.

3.6 Whilst The IG School makes every effort to ensure the accuracy of prices on the site, errors may occur. We will use our best endeavors to correct any errors as soon as possible and to notify registered users of any amendments where such amendment affects their purchase of an item. The registered user will be given the option to cancel their order or to reconfirm the purchase of the item at the amended price. The IG School is under no obligation to fulfil a purchase order for an item which was advertised at the incorrect price.

3.7 Purchased items are non-exchangeable, non-transferable and non-refundable except where the registered user can prove that the item was wrongly described or was incorrectly supplied.

3.8 Any item which is found to be damaged or incomplete should be notified to The IG School by email to [email protected] as soon as possible but no later than 14 days after point of sale. The IG school will take reasonable steps to provide an amended item within 14 days of notification or refund the cost of the item.

3.9 It is the responsibility of the registered user to submit refund claims within 14 days of point of sale. Refunds will be at the discretion of The IG School and will be re-credited to the debit / credit card originally used for the purchase of the item. Such refunds will be processed within 14 days of receipt of the claim. The IG School reserves the right to refuse a refund and their decision is final.

3.10 Registered users are able to cancel the purchase of an item prior to the point of sale, in which event no debit from the credit or debit card will be made by The IG School.

3.11 Once the item has been made available to the registered user, cancellations will not be accepted unless covered by clause 3.7 above.

3.12 The IG School accepts no liability beyond a refund of the cost of the item.

4. The IG School – terms and conditions

4.1 Definitions

The IG School – the area of the website which enables the online video-based training courses to be promoted, displayed, sold and purchased.

4.2 Availability

Subscribers may not use the account, user name or password of someone else at any time, nor should they share their log in details with another person.

Subscribers agree to notify The IG School immediately of any unauthorized use or loss of their account, user name, password and/or credit card information. Subscribers also agree to notify The IG School immediately if they are aware of or suspect other unauthorized use of The IG School and/or The IG School content. The IG School will not be liable for any loss that subscribers incur as a result of someone else using their user name and password with or without their knowledge. Subscribers may be held liable for any losses incurred by The Ig school its affiliates, officers, directors, employees, consultants, agents or representatives due to someone else’s use of their account, user name or password.

The IG School reserves the right to withdraw subscription from any individuals that breach these terms and conditions. By using The IG School, subscribers agree that they have read, understood and agreed to these terms and conditions. They also agree to review this agreement periodically to be aware of modifications to the agreement. Their continued use of The IG School will be deemed your conclusive acceptance of any modified agreement.

4.3 Payment and pricing

The IG School reserve the right not to accept or process your order for any reason. All orders are subject to validation checks and authorization by your payment card issuer. If we do not accept your order and your credit/debit card has already been debited, we will notify you and refund your card in full immediately.

The IG School use the personal and transactional information (e.g. name, address, e-mail address, credit card details) subscribers supply only in order to fulfil their subscription order, unless they state otherwise. The IG School will retain subscribers personal contact details within its database for the purposes of marketing and other notifications related to their subscription. Subscribers credit card details are not retained by The Ig school but are passed to the external payment processor.

The IG School may increase subscription fees for a subsequent subscription period at any time and for any reason, however, subscribers will be given at least thirty (30) calendar days’ notice prior to the expiration of their subscription and will be asked to sign up for a new subscription at the new billing amount.

The IG School endeavors to provide the highest quality content to its subscribers. To that end, The IG School reserves the right, at its sole discretion, to change, modify, or discontinue any aspect or feature of The IG School in whole or in part, including, without limitation, the content, availability, access and/or the Terms of this Site. Such changes, modifications, additions or deletions will be effective immediately upon notice thereof, which notice may be made by posting such changes on this site.

4.4 Subscribers must not:

copy, modify, reverse engineer, disassemble, redistribute, republish, alter, create derivative works from, assign, license, transfer or adapt any of the software, information, text, graphics, source code or HTML code, or other content available on The Ig school.

remove or modify any copyright, trademark, legal notices, or other proprietary notations from the content available on The IG School.

transfer The IG School content to another person; “frame,” “mirror,” “in-line link,” or employ similar navigational technology to the site content; or “deep link” to the site content.

4.5 Equipment

Subscribers are solely responsible for ensuring that they have sufficient and compatible hardware, software, telecommunications equipment and internet service necessary for use of The IG School.